Reference code: JR133911
Qui sommes-nous ?
Une Maison de Joaillerie & Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie !
En nous rejoignant, vous côtoierez nos experts passionnés et vous contribuerez aux différents projets qui permettent à la Maison de se réinventer régulièrement. Notre Maison recherche des personnes aux multiples talents qui contribuent à la transmission et au développement de ses expertises avec exigence et bienveillance.
Chez Van Cleef & Arpels, nous sommes fiers d’accueillir des talents aux parcours et expériences variés. Nous sommes convaincus que cette richesse de perspectives nourrit la créativité et le savoir, pour atteindre l’excellence.
Are you a good match?
You have solid experience in retail operations/performance or retail supporting functions, coupled with project management skills. You have strong Excel and numerical skills, and a strong understanding of data management.
What are we expecting from you?
Reporting to the Regional Retail Operations Manager. You will be driving strategic projects, ensuring effective implementation, and providing essential training and support across the Asia Pacific region. In this function you will:
Project Management & Implementation
Contribute to the strategic deployment and regional implementation of retail operations projects, ensuring alignment with Maison guidelines, and coordinating global projects for seamless and successful roll-outs.
Actively participate in the design and testing phases of new projects, advocating for and integrating local market needs and specificities.
Identify, collect, and disseminate best practices across Asia Pacific markets and boutiques to inform project development and foster continuous improvement.
Drive the successful adoption and implementation of new tools, systems, and processes through comprehensive coaching, support, and change management for local teams.
Operational Support & Excellence
Actively participate in the design and testing phases of new projects, advocating for and integrating local market needs and specificities.
Provide expert system support and coaching to the Asia Pacific Retail Operations community and other departments on system-related issues, including performing ad-hoc duties.
Performance Reporting & Data Management
Prepare and continuously improve monthly performance reports, ensuring accurate sourcing and monitoring of Retail KPIs for regional analysis and enhanced efficiency and relevancy.
Analysis and Presentations
Support regular and ad-hoc performance analysis and presentation decks, provide relevant Retail Performance insights to other departments, and act as a strong collaborator contributing to the evolution of Retail Operations & Performance.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The Recruitment Process
Send your application online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview.
Along the recruitment process you will meet the Talent Acquisition Manager, Human Resources Business Partner, Regional Retail Operations Manager, Regional Retail Performance Manager, and Regional Retail Performance & Operations Director.
