Reference code: JR134143
Each one of our timepieces is a perfect combination of exclusive design, innovative technology and precision. All of these values have played their part in making IWC Schaffhausen a dynamic and quickly growing international brand which has established itself in the upper echelons of the luxury watch segment: the perfect environment for those embarking on careers in the luxury goods industry as well as highly qualified, ambitious specialists and management figures who are attracted by the flair of the international luxury goods sector.
Responsibilities
- Assist the boutique manager with business planning and goal achievements: Sales monitoring and strategy, KPI action plan, Activation calendar, Pipeline management, Outreach campaign planning.
- Lead the day to day operations of the Boutique including : Stock levels and rotation, Visual Merchandising, Back of house organization and KPI boards, BTQ hospitality replenishment, Vendor management, Paperwork / reporting / compliance.
- Assist the boutique manager in developing the team performance through coaching and mentoring.
- Collaborate with the boutique manager on client development strategy and CRM action plans.
- Be part of the sales team on the floor, delivering exceptional service to each client and contributing to the monthly targets while building long term relationships.
Qualifications
- 5 years minimum in luxury retail industry or equivalent
- Strong communication and inter personal skills
- Strong customer centric mindset
- Business driven and very analytical
- Self managing
- Strong team player
- Ability to lead and manage
- Strong skills in client experience and client satisfaction
- Outgoing and open personality
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $70,000 – $80,000
Salary will be negotiated based on relevant skills and experience.