Reference code: JR135193
Richemont gestisce alcune delle Maison di beni di lusso più importanti al mondo, in particolare nel settore della gioielleria, orologeria pregiata e accessori premium. Ogni Maison rappresenta l’orgoglio di una tradizione di stile, qualità e artigianato che Richemont cerca di preservare nell’identità e eredità di ognuna delle sue Maison. Allo stesso tempo, impegniamo le nostre forze nella creazione e nel design di prodotti innovativi che mantengano i valori delle nostre Maison, con un processo costantemente creativo.
YOUR MISSION:
Support the Clienteling Senior Product Owner in collecting Maison requirements, shaping the product roadmap, and driving continuous product enhancements and innovation.
HOW WILL YOU MAKE AN IMPACT?
- Consolidate and analyse Maison requests for clienteling product evolutions.
- Support prioritisation ceremonies and roadmap preparation with business and technical teams.
- Coordinate feature design, development monitoring, delivery checks and bug resolution.
- Maintain clear end-user documentation and support adoption with the Change & Adoption team.
- Promote consistent user journeys, naming, translations and best practices.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Bachelor student or recent graduate in Business Administration, Communications, Psychology or a related field.
- Initial experience in CRM, clienteling, client activation, retail or product management is a plus.
- Agile, organised and collaborative, with strong project coordination skills.
- Fluent in English and French. Comfortable with Microsoft 365, Salesforce and JIRA/Confluence-type tools.
- School/university internship agreement required; available for 6 months from January 2027.
