Reference code: JR122199
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
Are you a good match?
- Do you have experience in luxury/high-end retail or online client service, clienteling, and sales?
- Do you possess a strong hospitality mindset, dedicated to exceptional client service and collaborative teamwork?
- Do you demonstrate flexibility, curiosity, and agility in a multi-tasking environment?
- Do you have excellent non-face-to-face communication skills (verbal and written)?
- Do you have proficiency in basic PC skills (Outlook, Excel, PowerPoint, Word) and English reading comprehension (including using English-interface tools and understanding basic English emails and manuals)?
What are we expecting from you?
The Ambassador's role is to contribute to online boutique sales and client satisfaction through phone, chat, email, and LINE communication, captivating clients by sharing the Maison's history, craftsmanship, and creation narratives.
- Proactively engage in outbound clienteling to cultivate repeat clients and build strong relationships with existing clients.
- Process online orders and collect client data.
- Collaborate closely with other departments and boutiques to address client inquiries/requests regarding boutiques and events, ensuring a seamless client experience with a hospitality mindset.
More than a role…. We recruit for a career!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.
The recruitment process
Send your application online with your CV If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful. You will meet with HR, CRC Manager and Online Retail Senior Manager.
