Reference code: JR125403
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
Are you a good match?
- Do you have an analytical mindset with problem-solving skills that is client & service oriented?
- Do you have good communication, collaboration, organizational and synthesis skills?
- Are you able to work in a complex and multicultural environment, and propose solutions considering their impact?
- Do you have experience in online retail business (operations and project management is a plus) ?
- Are you experienced with enterprise IT Systems knowledge (SAP is a plus)?
- Do you have native Japanese & business English fluency?
If this is the case, then we would love to hear from you!
What are we expecting from you?
With the growing and dynamic context for Online, the Online Retail Operations Assistant Manager supports the efficiency of the day-to-day operational activities and becomes the key connector between our online retail boutiques (Web, CRC, Omnichannel) and cross departments.
- You will develop news ways to elevate the online client experience locally by understanding the customer journey, considering local specifics and evolving client needs.
- You will support the execution of all Online Boutique services to manage arbitration for online order stock requests, ensuring the setup and availability of components needed to fulfill the orders for the markets.
- You will provide expertise of online system & flows by understanding the the key systems used on daily basis to manage and fulfill online.
- You will consolidate & challenge requests, solve friction points, business rules evolutions requests, and check with Inter when necessary & adapt when relevant.
- You will support the implementation of new processes & systems manage implementation.
More than a job …We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The Recruitment Process:
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet with HR, Online Retail Senior Manager, Regional Retail Director, and Japan President.
