Reference code: JR130340
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.
We believe that people are our driving force and best assets. Joining Jaeger-LeCoultre means entering “La Grande Maison”, a home of strong values of Excellence, Care and Innovation, gathering heritage and craftmanship under one roof.
The Commercial Director is responsible for defining and implementing the comprehensive commercial strategy, KPIs and roadmap for Jaeger-LeCoultre in the market, encompassing sales, business development, and market expansion across internal boutiques, external boutiques and multi-brand networks.
This includes driving high-end sales and maximizing overall market share and profitability, driving a merchandising strategy, optimize assortments, and maximize performance by managing and coaching internal and external teams.
This role will oversee the commercial budget and P&L, manage sales forecasts, and actively contribute to the long-term business plan and yearly strategic plan, in close collaboration with the brand’s Managing Director and APAC/HQ marketing, and support teams, this role ensures the achievement of ambitious revenue, profitability, and brand equity development goals for the region.
How you will make an impact:
Commercial Strategy & Performance:
- Define the commercial strategy and roadmap
- Manage performance of our internal & external boutique network by establishing clear development roadmaps to increase productivity and driven by KPI.
- Define similar roadmaps to drive the performance of our Watch specialists multi-brand network performance and continue to strengthen partnership with our retailers at every hierarchy level and including regular visits to POS.
- Drive the merchandizing strategy by optimizing and updating assortments for the WS network, in alignment with the global strategy and using the different IT tool developed internally.
- Develop high end sales in both retail and wholesale. Animate the network and drive discussion on this product segment. Get and give clarity on the availability and lead-time for the whole network.
- Maximize our omnichannel performance, while managing and coaching our internal Ecom and CRC teams
- Develop strong relationships with our VICs
- Provide insights from the market on competition and trends
- Actively contribute to build the long-term business plan as well as yearly strategic plan
- P&L ownership of the commercial department
- Collaborate closely with HQ/APAC on strategic initiatives that contribute to the brand equity development for the region and its markets
Retail Excellence:
- Define key strategies for the Maison in retail and client-centric environment
- Elevate the retail operations by identifying business needs , guaranteeing the highest standards of boutique operations in line with compliance and enhancing the Maison’s performance
- Develop measurable and impactful KPIs and define strategy and action plans to motivate and lead retail teams with clear directions based on the Maison’s goals and long-term visions
- Benchmark and drive hospitality and client-centric initiatives to deliver memorable in-boutique experiences for sustainable growth
Team Management & Talent Development
- Inspire, coach and manage team members to create a passionate environment and strong watchmaking culture ( including product and maison history)
- Develop hand-in-hand with HR on career path to grow our commercial & retail talents
- Nurture the retail culture and diffuse a strong Retail mindset in the region
- Foster new ideas that bring added-value to the Maison by providing cohesive and entrepreneurial environment
What you will possess:
- Strong leadership, interpersonal and organizational skills
- Deep understanding of retail and wholesale performance, including levers that drive each businesses
- Experience supporting growth through transparency, consistency, and disciplined execution. Must be able to manage multiple projects simultaneously, and organize workload to meet organizational timelines in a fast paced, high-growth environment
- Demonstrated ability to be operationally savvy in retail environment. High curiosity and desire to seek out new trends and best practices to elevate operational excellence.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint) and ability to quickly learn and adapt to new internal IT systems and tools
- Digital mindset & ability to encourage others to adapt to new technologies & trends.
- Experience in working transversally with all key functions in a market/HQ
- High level of integrity and dependability with a strong sense of urgency and results-orientation, with a track record for delivering to plan
- Global Mindset & Curiosity: Experience working in international and global environments
- Flexibility to adapt quickly to changing circumstances; able to proactively question and challenge to prioritize and identify solutions in timely manner
- Clear thinker with outstanding numeric ability supported by a rounded commercial awareness
How do we keep you smiling?
By joining the Watchmaker of Watchmakers, you will be surrounded by timepieces with an exceptional craftsmanship and heritage. You will learn from inspiring colleagues and leaders across the Richemont network. You will be supported in achieving professional and personal goals, and be part of a supportive close knit team.
The interview process:
- Step 1: Submit your application!
- Step 2: If your profile aligns, you will received a call from our TA team
- Step 3: Following a successful screening, you will be invited to an in-person interview with our Managing Director for Oceania & HR Manager where you will have the opportunity to learn more about the Maison and Richemont Oceania
- Step 4: If proceeding beyond the local team you will be invited to online meetings with our Regional and HQ team
- Step 5: With successful interviews completed, and contingent upon successful pre-employment checks, you will begin your journey with us.
