Reference code: JR128494
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
CS Administrator
Based in Geneva, to be filled asap
Do you match the profile?
Do you have at least 3 years of experience in a boutique environment?
Dynamic, rigorous and communicative, you are recognized for your ability to manage several subjects at the same time.
Are you committed to providing impeccable client service?
Do you enjoy helping others and working as part of a team?
If so, don't hesitate to apply!
What do we expect from you?
The CS Administrator is responsible for managing Client Services administration for the boutique and coordinating repair flows with workshops. He/She supports Sales Associates to provide an exceptional client experience and act as a key point of contact for all client service follow-up. The CS administrator also contributes to the smooth running of boutique operations and supports the jeweler with both client-facing and back-office activities, combining agility, precision and service excellence.
A key position in the organization of the boutique, the CS Administrator will have 4 main missions:
- Client Services as the main pillar
- Client Experience and in-store journey in collaboration with Sales Associates and Boutique Management
- Operations as one of the three members of the Boutique Operations teams to drive operational excellence and
- Maison Identity & expertise in line with all Maison boutique team members
More than a job… an experience!
Joining the Maison Van Cleef & Arpels means above all joining a team where employee development is at the heart of our ambition.
You will thus have the opportunity to benefit from a complete integration with training on our history, our know-how and creations and daily support.
The recruitment process
Apply directly online.
If your profile is selected, you are contacted by the HR team for an interview. Otherwise, you will receive an email informing you of the rejection of your application.
You then meet the Local Talent Acquisition Manager, Boutique Management, Client Experience & CS Manager and the HR Manager.
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