Reference code: JR130137
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
ARE YOU A GOOD MATCH?
You have a strong background in project execution, with the ability to manage multiple priorities in a fast-paced environment.
You have experience in managing different systems and digital platforms.
You are proactive, change-management oriented, with excellent communication skills to collaborate with global stakeholders and align diverse teams.
You are fluent in English.
WHAT ARE OUR EXPECTATIONS?
Reporting to the CRC Manager, you will be the primary liaison between the Maison, the Customer Relationship Centers (CRC) and the Integration Teams. You will drive the global rollout of strategic tools.
In this function, you will:
- Lead and adapt new CRC systems and tools across regional markets to improve business efficiency.
- Own the systems roadmap, ensuring seamless rollout and supporting teams through operational changes.
- Manage technical and business needs to optimize the client experience, overseeing data analytics and processes to propose actionable improvement plans.
- Ensure system users and ambassadors are thoroughly trained and aligned on all new initiatives.
MORE THAN A JOB...We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
THE RECRUITMENT PROCESS
Send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the CRC Manager and the E-business Director. Otherwise, you will receive an email to inform you that your application has not been successful.
