Reference code: JR130998
몽블랑은 1906년 최초의 잉크 누출 방지 만년필로 필기 문화에 혁명을 일으킨 이래, 뛰어난 장인정신, 최고의 미적 감각, 혁신적인 솔루션으로 명성을 쌓아왔습니다. 이후로도 몽블랑은 계속해서 한계를 뛰어넘으며, 필기구, 시계, 레더 제품, 뉴 테크놀로지 아이템 및 엄선된 액세서리 분야에서 최고의 트래디션, 기술, 디자인을 결합합니다. 몽블랑은 메종의 명성과 엠블럼에 담긴 뛰어난 장인정신과 사명감을 바탕으로 대담한 아이디어를 구현하고, 기대치가 가장 높은 고객들을 위해 정교한 제품을 제작합니다. 그렇게 함으로써 기술과 디자인의 선두에 선 몽블랑은 3,000명이 넘는 직원들의 열정을 바탕으로, 몽블랑 제품이 영감을 불어넣는 것처럼 직원들이 자신의 잠재력을 발휘하고 성장하며 성취하도록 이끄는 문화를 실천합니다.
For our Milan boutique in via Montenapoleone, we are looking for a distinguished Client Advisor.
They will play a pivotal role in maximizing boutique performance. This will be achieved through exceeding sales targets and strategic objectives, while consistently delivering an unparalleled client experience that embodies luxury and sophistication.
How will you make an impact? You will:
• Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals.
• Provide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience.
• Manage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures.
• Oversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization.
• Cultivate and maintain strong relationships with local clients, leveraging a deep understanding of the Milanese luxury market.
• Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.
How will you experience success with us?
• Proven experience in luxury retail, demonstrating a strong understanding of the high-end market.
• Exceptional fluency in Italian and English is essential. Proficiency in Spanish or Portuguese is highly desirable.
• Extensive knowledge of the Milan area, including local client preferences and luxury market trends.
• Established network of local clients and connections within the Milanese luxury scene.
• Strong commercial mindset with a proven track record of achieving results and exceeding expectations.
• Demonstrated affinity for digital technologies and CRM applications.
• Impeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods.
• Highly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills.
What makes our group different? Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.
• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in
What we offer
CCNL Commercio
Salary Range 29K – 35K€
Commission scheme
8 euro per Meal Voucher per working day
Welfare
