Reference code: JR135123
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
As a key leader within our high jewellery maison, you will play a pivotal role in driving sales, ensuring an exceptional client experience, and supporting the overall operational excellence of the boutique.
What are we expecting from you?
- Drive turnover by maximizing sales and fostering strong customer loyalty, ensuring an exceptional client experience in line with our high standards.
- Oversee product presentation, handle customer disputes, and manage special orders, collaborating with operational departments for smooth execution.
- Support the Boutique Manager in leading and developing the team, fostering a positive work environment, managing schedules, and ensuring a strong shopfloor presence.
- Implement and monitor clienteling strategies, including customer development objectives, gifting, and effective use of sales support tools.
- Manage the financial, administrative, and audit aspects of the store, including cash transactions, stock control, inventories, and after-sales service operations.
- Ensure compliance with all business practices and procedures, manage general housekeeping, and liaise with House and Group support services.
- Analyze commercial and financial performance, prepare weekly reports, and contribute to the business plan for positive impact.
Are you a good match?
- Previous experience in luxury retail, preferably within fine jewellery or high-end products, with a strong focus on sales and customer service.
- Demonstrated leadership and team management skills, with the ability to support, motivate, and develop a team.
- Strong understanding and proven experience in clienteling.
- Excellent organizational, administrative, and analytical skills, with proficiency in financial and stock management.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and prioritize effectively.
- Ability to establish and maintain effective relationships with customers, gaining their trust and respect.
- Excellent communication and interpersonal skills.
- Fluency in Italian and English is a must
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
The recruitment process...
Send your application online. If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Retail Director, HR Business Partner and Managing Director. Otherwise, you will receive an email to inform you that your application has not been successful.
WHAT WE OFFER
- CCNL Commercio
- Salary Range 50K-60K
- Annual bonus plan
- Commission scheme
- 8 EUR Meal Vouchers per working day
- Welfare
