Reference code: JR122199
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Are you a good match?
- Do you have experience in luxury/high-end retail or online client service, clienteling, and sales?
- Do you possess a strong hospitality mindset, dedicated to exceptional client service and collaborative teamwork?
- Do you demonstrate flexibility, curiosity, and agility in a multi-tasking environment?
- Do you have excellent non-face-to-face communication skills (verbal and written)?
- Do you have proficiency in basic PC skills (Outlook, Excel, PowerPoint, Word) and English reading comprehension (including using English-interface tools and understanding basic English emails and manuals)?
What are we expecting from you?
The Ambassador's role is to contribute to online boutique sales and client satisfaction through phone, chat, email, and LINE communication, captivating clients by sharing the Maison's history, craftsmanship, and creation narratives.
- Proactively engage in outbound clienteling to cultivate repeat clients and build strong relationships with existing clients.
- Process online orders and collect client data.
- Collaborate closely with other departments and boutiques to address client inquiries/requests regarding boutiques and events, ensuring a seamless client experience with a hospitality mindset.
More than a role…. We recruit for a career!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.
The recruitment process
Send your application online with your CV If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful. You will meet with HR, CRC Manager and Online Retail Senior Manager.
