Reference code: JR129187
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Retail Operations:
•Ensures that boutique operations are efficient and in line with Maison’s guidelines
•Spends time in the field to support boutique staff in mastering boutique tools / services and applying processes / procedures
•Identifies areas of improvement, actively develops solutions to enhance boutique operations
•Key role in the identification and sharing of boutique best practices
•Plans and manages Retail operations budget
•Closely works with Landlords/stakeholders to ensure network and performance development
Retail Performance:
•Analyzes business performance, identifies areas of improvement, drives performance
•Implements and monitors, boutiques’ Retail Action Plans, adjust where necessary
•Collaborates with stakeholders across departments to ensure project and resources are aligned to drive business success
•Drives understanding of KPIs and reporting across teams, enhance Boutique managers’ analytical skills and strategic planning
•Supports Retail Director & MD with on-demand quantitative/qualitative insights to help decision-making
•Utilizes existing performance tracking data and tools, improve and develop new where needed
•Benchmarks local competitors’ practices and best practices
Customer Service:
•Monitors repairs and CS operations in close collaboration with boutiques and workshops
•Ensures existing service offer is well assimilated and implemented throughout boutiques, trains teams where needed
•Encourages and proposes initiatives intended to improve the Customer Experience and escalate to Region if needed
