Reference code: JR131259
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Are you a good match?
You have previous experience in Training, Learning & Development or Retail, ideally within a luxury environment.
You have excellent communication, coordination and organizational skills, with the ability to collaborate effectively with multiple stakeholders across different markets. You are proactive, detail-oriented and demonstrate strong initiative, ownership and commitment.
You are comfortable working with training platforms and reporting tools, and are eager to continuously develop new competencies, capabilities and knowledge. Fluency in English and Arabic is required.
What are we expecting from you?
Reporting to the Regional Head of Retail Training, you will support the retail network across the region through targeted projects and contribute to the successful execution of training programs. You will help ensure our sales teams are equipped with the knowledge and skills to uphold the Maison’s heritage, values and unparalleled client experience.
You will play a key role in coordinating global training efforts with the Training Managers and monitoring the effectiveness and impact of training programs and local initiatives.
In this role, you will:
* Act as a central regional point of contact for local training teams, facilitating communication and collaboration on global training initiatives with our Headquarters in France.
* Maintain close collaboration with the Training Managers through regular updates and proactive communication.
* Lead training sessions at the Client Relationship Center to support the Team Leader.
* Support the adaptation of training modules and content for the different markets, including Arabic proofreading of documents.
* Assist the Training Managers in the smooth implementation of new global training programs from Headquarters.
* Facilitate the rollout of new training content, providing clear instructions and support to ensure consistent understanding and application across all markets.
* Manage the global training platform data (LMS), ensuring content, participant data and program schedules remain up to date.
* Measure completion rates of training campaigns through the e-learning dashboard.
* Manage the administration and organization of seminars and meetings upon request.
* Manage training-related costs and the flow of invoicing in coordination with the accounting department and the markets.
* Report best practices and mystery shopping scores on a quarterly, semester and annual basis to the training community.
The role covers five markets and the regional Client Relationship Center in Dubai and may require regional and international travel upon request.
More than a role… We recruit for a career!
By joining Van Cleef & Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.
You will be immersed in our enchanting universe and benefit from comprehensive training on our history, know-how and creations, while developing your expertise alongside passionate and talented teams.
The Recruitment Process
Apply online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an introductory conversation.
You will then meet with the Regional Head of Retail Training and relevant stakeholders as part of the interview process.
Otherwise, you will receive an email informing you that your application has not been successful.
