Reference code: JR125403
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Are you a good match?
- Do you have an analytical mindset with problem-solving skills that is client & service oriented?
- Do you have good communication, collaboration, organizational and synthesis skills?
- Are you able to work in a complex and multicultural environment, and propose solutions considering their impact?
- Do you have experience in online retail business (operations and project management is a plus) ?
- Are you experienced with enterprise IT Systems knowledge (SAP is a plus)?
- Do you have native Japanese & business English fluency?
If this is the case, then we would love to hear from you!
What are we expecting from you?
With the growing and dynamic context for Online, the Online Retail Operations Assistant Manager supports the efficiency of the day-to-day operational activities and becomes the key connector between our online retail boutiques (Web, CRC, Omnichannel) and cross departments.
- You will develop news ways to elevate the online client experience locally by understanding the customer journey, considering local specifics and evolving client needs.
- You will support the execution of all Online Boutique services to manage arbitration for online order stock requests, ensuring the setup and availability of components needed to fulfill the orders for the markets.
- You will provide expertise of online system & flows by understanding the the key systems used on daily basis to manage and fulfill online.
- You will consolidate & challenge requests, solve friction points, business rules evolutions requests, and check with Inter when necessary & adapt when relevant.
- You will support the implementation of new processes & systems manage implementation.
More than a job …We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The Recruitment Process:
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet with HR, Online Retail Senior Manager, Regional Retail Director, and Japan President.
