Reference code: JR128494
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
CS Administrator
Based in Geneva, to be filled asap
Do you match the profile?
Do you have at least 3 years of experience in a boutique environment?
Dynamic, rigorous and communicative, you are recognized for your ability to manage several subjects at the same time.
Are you committed to providing impeccable client service?
Do you enjoy helping others and working as part of a team?
If so, don't hesitate to apply!
What do we expect from you?
The CS Administrator is responsible for managing Client Services administration for the boutique and coordinating repair flows with workshops. He/She supports Sales Associates to provide an exceptional client experience and act as a key point of contact for all client service follow-up. The CS administrator also contributes to the smooth running of boutique operations and supports the jeweler with both client-facing and back-office activities, combining agility, precision and service excellence.
A key position in the organization of the boutique, the CS Administrator will have 4 main missions:
- Client Services as the main pillar
- Client Experience and in-store journey in collaboration with Sales Associates and Boutique Management
- Operations as one of the three members of the Boutique Operations teams to drive operational excellence and
- Maison Identity & expertise in line with all Maison boutique team members
More than a job… an experience!
Joining the Maison Van Cleef & Arpels means above all joining a team where employee development is at the heart of our ambition.
You will thus have the opportunity to benefit from a complete integration with training on our history, our know-how and creations and daily support.
The recruitment process
Apply directly online.
If your profile is selected, you are contacted by the HR team for an interview. Otherwise, you will receive an email informing you of the rejection of your application.
You then meet the Local Talent Acquisition Manager, Boutique Management, Client Experience & CS Manager and the HR Manager.
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