Reference code: JR130137
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
ARE YOU A GOOD MATCH?
You have a strong background in project execution, with the ability to manage multiple priorities in a fast-paced environment.
You have experience in managing different systems and digital platforms.
You are proactive, change-management oriented, with excellent communication skills to collaborate with global stakeholders and align diverse teams.
You are fluent in English.
WHAT ARE OUR EXPECTATIONS?
Reporting to the CRC Manager, you will be the primary liaison between the Maison, the Customer Relationship Centers (CRC) and the Integration Teams. You will drive the global rollout of strategic tools.
In this function, you will:
- Lead and adapt new CRC systems and tools across regional markets to improve business efficiency.
- Own the systems roadmap, ensuring seamless rollout and supporting teams through operational changes.
- Manage technical and business needs to optimize the client experience, overseeing data analytics and processes to propose actionable improvement plans.
- Ensure system users and ambassadors are thoroughly trained and aligned on all new initiatives.
MORE THAN A JOB...We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
THE RECRUITMENT PROCESS
Send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the CRC Manager and the E-business Director. Otherwise, you will receive an email to inform you that your application has not been successful.
