Reference code: JR131043
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Are you a good match?
- Do you have basic knowledge/experience of e-com logistics, order management and e-com system?
- Do you have good communication and collaboration skills with structured problem-solving skills that is client & service oriented?
- Do you have attention to details?
- Are you proactive and self-motivated?
- Do you have native Japanese and intermediate reading/writing English skills?
If this is the case, then we would love to hear from you!
What are we expecting from you?
With the growing and dynamic context for Online, the Online Retail Operations Coordinator supports the efficiency of the day-to-day operational activities and makes sure that the VCA e-boutique continues to provide excellent service and experience levels to our clients.
- You will monitor and manage all web and phone orders with an anticipative mindset, including sales and shipment, returns & exchanges, delivery issues, special client requests & complaints through contact with key Online Retail stakeholders.
- You will arrange stock transfer from e-boutique to boutique vice versa. Raise request to supply chain team in case of stock shortage.
- You will act as SAP key user: reporting issues and perform testing for releases.
- You will support the implementation of new IT tools, processes, and projects.
More than a job …We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The Recruitment Process:
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet with HR, Online Retail Senior Manager, Regional Retail Director, and Japan President.
