Reference code: JR131520
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Are you a good match?
You have solid professional experience in client experience, bringing a strong commercial sense and a proven track record of creating elevated experiential concepts. You combine strategic thinking with exceptional stakeholder management, backed by a strong analytical capability to assess ROI, treatment effectiveness, and client impact, turning data into actionable recommendations. Passionate about client-centric storytelling with a high aesthetic sensitivity, you have a sharp eye for quality, flow, and luxury standards. You master English, and Mandarin is a plus.
What are we expecting from you?
As the Regional Assistant High Jewelry Client Experience Manager, you will lead the High Jewelry client experience strategy for Asia Pacific across Mainland China, Hong Kong/Macau, South Korea, Taiwan, South East Asia & Oceania. You will be doing :
1/ High-End Event Execution & On-Site Support
Support high-end client experiences (regional, local, international), balancing hands-on coordination across HQ, regional, and local teams with operational timelines.
Oversee hospitality and experience agencies as the primary regional point of contact and escalation point, ensuring day-to-day deliverables consistently meet local market needs.
Support planning and participate in event site inspections to validate quality, flow, and bespoke experiences, translating insights to stakeholders (from management to sales associates) through briefs and presentations.
Provide on-site coordination and support for high-end events with 10+ couples attending, requiring travel according to the Maison’s event calendar.
2/ Event Governance & Stakeholder Alignment
Act as the regional consolidation point for APAC markets and HQ, providing frameworks, templates, guidance, and feedback to elevate execution quality. Represent the APAC region’s voice to HQ, ensuring local expectations, priorities, and constraints are fully integrated into the global HJ client treatment approach.
Collaborate across teams (HQ, regional HJ, Comms, Client Development, and HJ Development) to align targeting, client selection, and event preparation (including RSVP status, gifts, invitations, galas, and welcome/thank-you dinners).
Arbitrate hotel allocations and key experience assets in coordination with the HJ Development team, ensuring fair and transparent prioritization across markets.
3/ Star-Client Development Strategy
Support the creation of regional guidelines for personalized yearly journeys of STAR clients, aligning Maison values with local market realities.
Consolidate market inputs to form a regional view on STAR-client engagement, experience utilisation, and treatment quality.
Track ROI and performance of high-end experiences to identify strategic opportunities and sharpen future planning.
Partner with Client Development and the HJ Development team to ensure alignment on targeting, development priorities, and client selection.
4/ Performance, Budget & Process Optimization
Analyze event budgets and segment-level ROI to optimize client targeting, tracking STAR-client engagement and experience utilization to sharpen future planning.
Oversee financial processes, including facilitating market quotations, payment arrangements, and bidding processes in coordination with finance to ensure smooth processing.
Consolidate post-event debriefs with the HJ Development team to identify and strategically implement key learnings for future initiatives.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world on our history, know-how and creations.
The Recruitment Process
Send your application online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview.
Along the recruitment process you will meet the Talent Acquisition Manager, Human Resources Business Partner, Regional Client & Online Retail Director.
