Reference code: JR135123
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
As a key leader within our high jewellery maison, you will play a pivotal role in driving sales, ensuring an exceptional client experience, and supporting the overall operational excellence of the boutique.
What are we expecting from you?
- Drive turnover by maximizing sales and fostering strong customer loyalty, ensuring an exceptional client experience in line with our high standards.
- Oversee product presentation, handle customer disputes, and manage special orders, collaborating with operational departments for smooth execution.
- Support the Boutique Manager in leading and developing the team, fostering a positive work environment, managing schedules, and ensuring a strong shopfloor presence.
- Implement and monitor clienteling strategies, including customer development objectives, gifting, and effective use of sales support tools.
- Manage the financial, administrative, and audit aspects of the store, including cash transactions, stock control, inventories, and after-sales service operations.
- Ensure compliance with all business practices and procedures, manage general housekeeping, and liaise with House and Group support services.
- Analyze commercial and financial performance, prepare weekly reports, and contribute to the business plan for positive impact.
Are you a good match?
- Previous experience in luxury retail, preferably within fine jewellery or high-end products, with a strong focus on sales and customer service.
- Demonstrated leadership and team management skills, with the ability to support, motivate, and develop a team.
- Strong understanding and proven experience in clienteling.
- Excellent organizational, administrative, and analytical skills, with proficiency in financial and stock management.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and prioritize effectively.
- Ability to establish and maintain effective relationships with customers, gaining their trust and respect.
- Excellent communication and interpersonal skills.
- Fluency in Italian and English is a must
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
The recruitment process...
Send your application online. If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Retail Director, HR Business Partner and Managing Director. Otherwise, you will receive an email to inform you that your application has not been successful.
WHAT WE OFFER
- CCNL Commercio
- Salary Range 50K-60K
- Annual bonus plan
- Commission scheme
- 8 EUR Meal Vouchers per working day
- Welfare
