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Client Advisor

  • Commercial
  • Milano, IT
  • Permanent
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Reference code: JR130998

万宝龙品牌创立于1906年,自推出首款防漏墨水笔以来,始终致力于革新书写文化,以卓越工艺、非凡美学和创新方案享誉四海。此外,我们还坚持不断突破局限。我们将优良传统、尖端技术和匠心设计有机融合,深耕书写工具、腕表、皮具、高新科技设备、精选配饰等多元领域。万宝龙品牌名称和徽记皆承载着我们的使命:以精湛工艺诠释大胆创意,为追求卓越的人士打造精美杰作。为此,我们始终走在技术和设计的前沿,凝聚全球3000余名员工的热忱,并秉持如产品般精益求精的企业文化:鼓舞员工挖掘自身潜能,促进蓬勃成长,取得非凡成果。

 

For our Milan boutique in via Montenapoleone, we are looking for a distinguished Client Advisor.

They will play a pivotal role in maximizing boutique performance. This will be achieved through exceeding sales targets and strategic objectives, while consistently delivering an unparalleled client experience that embodies luxury and sophistication.

How will you make an impact? You will:

• Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals.
• Provide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience.
• Manage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures.
• Oversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization.
• Cultivate and maintain strong relationships with local clients, leveraging a deep understanding of the Milanese luxury market.
• Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.

How will you experience success with us?

• Proven experience in luxury retail, demonstrating a strong understanding of the high-end market.
• Exceptional fluency in Italian and English is essential. Proficiency in Spanish or Portuguese is highly desirable.
• Extensive knowledge of the Milan area, including local client preferences and luxury market trends.
• Established network of local clients and connections within the Milanese luxury scene.
• Strong commercial mindset with a proven track record of achieving results and exceeding expectations.
• Demonstrated affinity for digital technologies and CRM applications.
• Impeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods.
• Highly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills.

What makes our group different? Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in

What we offer

  • CCNL Commercio

  • Salary Range 29K – 35K€

  • Commission scheme

  • 8 euro per Meal Voucher per working day

  • Welfare

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我们启迪书写,更启迪无限可能。

精湛工艺是我们的基石,令人心动的职业机遇待您开启。

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