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CRM Intern

  • Customer Services
  • Plan-Les-Ouates, CH
  • Trainee
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Reference code: JR129076

Surrounded by his family and guided by his strong entrepreneurial mindset, Georges-Edouard Piaget decided, in 1874, to create a watchmaking workshop in La Côte-aux-Fées, a small village in the middle of the Swiss mountains of the Jura.

Since that day, Piaget has pushed the limits to “do what has never been done before” and crafts sophisticated and flamboyant watches and jewellery creations.
Within the walls of our Ateliers de l’Extraordinaire, our master artisans continue to harness rare skills that have been preserved and perfected from generation to generation.

Today, Piaget’s exceptional craftsmanship is celebrated worldwide, supported by a strong global presence and a dedicated network of client support and retail colleagues who bring the spirit of our Maison to life every day.

 

HOW WILL YOU MAKE AN IMPACT?

At Piaget HQ, you will support the CRM team in campaign execution, performance tracking, and coordination with markets, contributing to the smooth delivery of client engagement initiatives

Internship duration: 10 months, starting September 1st, 2026.

To be considered for this role, please submit a cover letter and a resume.

Key Responsibilities:

  • Campaign Execution:
    • Support newsletter/WhatsApp execution and clienteling template creation.
    • Coordinate translations with markets.
    • Consolidate and share campaign assets with external partners (e.g., agency)
    • Assist in campaign performance analysis
  • Client KPI Monitoring & Analysis:
    • Extract and consolidate monthly client KPIs across dashboards and markets.
    • Maintain and update reporting files.
    • Support ad-hoc data analysis requests.
  • Cross-functional Coordination:
    • Collaborate with the retail team on internal monthly retail newsletters.
    • Support communication and alignment between CRM and retail teams.
    • Support on the Mailing activation: guidelines creation, consolidate markets strategies, organize regular meeting with markets & supply on the distribution status. Follow up on the local implementation, ensuring the right targeting, monitor the results.
  • Market support:
    • Support new joiners in markets on access requests
    • Support on user guide creation and update (e.g., when rolling out a new CRM tool)

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • You are currently enrolled in a master’s degree program (University, Business School, Engineering) with past internships within luxury industry preferably and/or school projects.
  • You are able to work autonomously within a dynamic environment.
  • You are highly organized, with an analytical mindset and great attention to detail, and comfortable working with multiple stakeholders and timelines.
  • You are proactive, solution-oriented, data-centric, and client centric.
  • You are skilled with Microsoft tools, at ease with learning about other new digital tools (e.g., Salesforce).
  • You are fluent in English (any other European language is a plus).

STILL WONDERING WHY YOU SHOULD APPLY?

  • A Welcoming Team: Join our friendly, open-minded, and talented team, where your skills will be valued and your contributions will make a real difference.
  • Dynamic and Engaging Work: Experience daily activities that are interesting, challenging, and diverse, keeping you engaged and motivated.
  • Investment in Your Growth: We are passionate about developing our people, and you will have access to various training and development opportunities to enhance your skills and advance your career.

The Piaget culture of encouraging Extra-Care, fostering Mastery and bringing out the Extraordinary in our people, means that we will always go further, doing “what has never been done before”. Together. If you want to become a part of it do not hesitate to apply!

a close up of a ring

Piaget watches and jewellery: a legacy of excellence and mastery

Piaget is a renowned swiss watchmaker and jeweler well known for crafting exquisite timepieces and jewelry since 1874.

Find out more