Reference code: JR129385
YOUR MISSION:
As an Ambassador of the Maison, you will ensure a unique client experience before, during and after a sale. You will achieve sales targets and proactively develop your client portfolio. You will also participate to the daily boutique operations.
HOW WILL YOU MAKE AN IMPACT?
Sales Achievements
Ensures a unique and exceptional client experience during a sale
Perfectly masters the steps of a sale (welcome,
discover and understand, convince, close and
develop)
Adapts according to clients’ needs and motivations
Strives to always improve and surprise the clients
Deals with ease during negotiations and objections
Transmits the passion and values of the Maison
Acts as the privileged contact for the client(s) in case of Care Service
Meets individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
Cultivates strong client relationships and develops
client loyalty
Efficiently develops the client portfolio
Executes targeted CRM actions
Participates to client events
Daily Boutique Operations
Respects all group, Maison and boutique policies
and procedures
Participates to inventories
Participates to the set up and breakdowns at
opening and closing of the boutique
Participates to the implementation of Visual
Merchandising guidelines
Assists with special projects when requested
How will you experience success with us?
You will have experience in Fine Jewellery/Watches
You will have a solid knowledge and passion for gemstones and watches
You will have excellent interpersonal competences in order to develop a network of loyal clients
You will be meticulous, highly client focused and organized
You will have excellent written and spoken communication skills
Language requirements: Portuguese and English (any other language is a plus)
How do we keep you smiling?
You will be based in our Cartier Lisbon boutique. You will collaborate with experienced and inspiring colleagues. You will have the opportunity to make the most of your fine jewellery knowledge by presenting our iconic Cartier creations to each client. You will be rewarded by a successful and long term career in Cartier.
