Reference code: JR130198
Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
You have significant experience and a deep knowledge of High Jewelry and High-end Timepieces business. You have strong interpersonal and communication skills with the ability to be engaging, motivating and building connections with others, to continuous learning and improvement to achieve Maison objectives. You possess the flexibility to travel as required for business needs. You master in English.
What are we expecting from you?
As the Regional Retail High Jewelry Manager, you will be reporting to our Regional Retail HJ Associate Director and working closely with Market HJ Retail teams.
In this role, you will more specifically
Regional HJ Retail Strategy & Development
Support in preparing 3‑Year Plan and Yearly Plans in defining strategies, action plans, and business targets (turnover, client count, SA selling HJ)
In coordination with Retail, Marketing, Communication, and Supply Chain, adapt global strategy to local market needs, including but not limited to stock allocation, event strategy & formats etc.
Monitor HJ Retail Performance
Track and report HJ performance metrics (client recruitment, existing client trends, SA performance) and share insights and best practices.
Coordinate regular business review calls with HQ and Markets. Follow up on SNR invoicing plans.
Support HJ Retail Activities & Action Plan Rollout
Support HQ in HJ projects development. Collaborate with Marketing and Training teams to prepare regional HJ and Watch board in setting objectives, designing content, establishing selection criteria.
Work with Training to develop HJ SA capabilities and review local board programs to maximize synergies and effectiveness.
Support Events Preparation & Management
Orchestrate HJ events from end‑to‑end, through consolidating client lists, defining turnover and piece targets, supporting SA training, and providing on‑site coordination (run of show, seating, CP consolidation).
Follow up on post event sales commitments conversion (deposits, invoicing) and conduct performance reviews.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with HJ retail on our history, know-how and creations.
The Recruitment Process
Send your application online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview.
Along the recruitment process you will meet the Talent Acquisition Manager, Human Resources Business Partner, Regional Retail High Jewelry Associate Director and Regional Retail Director.
