Reference code: JR130659
We make hearts beat.
In our Maison, we wish to create a welcoming home and bespoke moments to reveal and empower femininity, and nurture a multicultural community of clients and talents, lasting through generations.
Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty.
Founded on the vision of Azzedine Alaïa, a legendary master of cut who changed the look of fashion in the 80’s with his sculptural silhouettes, the Maison continues to shape the future with the same passion and technical excellence.
Today, we perpetuate this quest for perfection and modernity. Through shape-driven creation and iconic knits sculpted on the body, we craft unique interpretations of the free beauty of women, guided by creativity, precision and a deep passion for arts.
Joining Alaïa means becoming part of a Maison where heritage, modernity and craftmanship come together to inspire, empower and create lasting impact.
Job Title : EMEA Field Trainer manager
Direct Report : International Retail Director
Team Management : No
The Coach Field Training manager will be responsible for People development, by conveying assertive training program to strengthen our teams skills, retail excellence and ultimately enhance memorable client experience in stores.
Responsibilities
- Orchestrate training strategy on the ground while supporting the business needs.
- The training programs will include Onboardings on the Maison, client experience in store, selling technics, styling and product focus
- Convey learning content, materials provided by central Training team and ensure follow-up and execution on weekly basis
- Animate retail communities, coach and develop store team in collaboration with Store management
- Convey trainings in classroom, webinar or in-store for all the region
- The Field Trainer will also coach the team in order to elevate the client experience in store
- He/she will collaborate with Retail leadership teams to support the teams on specific business KPIs (UPT, Conversion rate, ATV, Cross-selling, etc).
- He/she will follow up on the digital learning contents and quizzes for the region
Profile
- Fluent in English (written and spoken)
- 3-5 years in a similar role
- Experience in Luxury Retail and Ready to Wear is mandatory, ideally as a manager
- Passion for the field and travelling 70% of the time.
- Excellent communication skills
- Dynamic, proactive, curious, flexible and committed to teamwork
- Strongly focused on results
- Passionate about Alaïa
