Reference code: JR129707
Roger Dubuis est à l'avant-garde de la Haute Horlogerie contemporaine depuis 1995. Ses montres expressives abritent les mécanismes horlogers les plus raffinés, créés dans sa manufacture intégrée à Genève et certifiés par le Poinçon de Genève.
La quête de l'excellence, la longue recherche du geste juste, le développement de compétences uniques sont autant de constantes chez Roger Dubuis. Nous créons un environnement de travail dynamique où la collaboration est célébrée, l'audace est encouragée, et le plaisir dans ce que nous faisons crée des expériences véritablement enrichissantes. Nous recherchons des individus uniques, audacieux et créatifs, désireux de prendre part à l'aventure Roger Dubuis.
Your Mission
As Hospitality Intern, you will support the development and deployment of exceptional hospitality and client experience initiatives across the Maison. You will actively contribute to manufacture visits, bespoke activations and worldwide hospitality projects, ensuring every interaction reflects the excellence and audacity of the Maison.
Key Responsibilities:
1.Manufacture Visits
- Receive and coordinate all manufacture visit requests according to guest profiles and priorities.
- Guide and train new team members involved in manufacture visits.
- Coordinate VIP clients, international press, influencers and business partners during their visits to the Headquarters.
- Build and continuously improve the client journey in close collaboration with internal departments.
- Present the Maison and support product presentations alongside Sales Ambassadors.
2.Hospitality & Client Experience
- Support the deployment of the Hospitality Strategy worldwide across manufacture visits, boutiques, events and client experiences.
- Design and organize unique experiences for international VIP clients within dedicated budgets.
- Share and present the Experience Catalogue to worldwide markets.
- Collaborate closely with hotels and partners to organize personalized welcome experiences, including tailor-made gifts and exclusive attention.
- Research and identify new locations, suppliers, activities, caterers, hotels, and performers.
- Create and develop personalized client experience programs.
- Build and maintain strong relationships with suppliers while supporting negotiation processes.
- Contribute to defining the tone of voice and emotional approach used in client interactions.
3. Event
- Ad-hoc support of the Event team (ex. support markets activations, Watches & Wonders, etc.).
4.Finance & Reporting
- Manage dedicated budgets related to client experiences and local activations.
- Follow up on invoices and administrative processes.
- Support annual spending forecasts and budget tracking.
Your profile:
- Currently pursuing studies in Hospitality, Luxury Management, Business or related fields
- Internship agreements are mandatory.
- Strong interest in luxury hospitality and client experience.
- Excellent organizational and communication skills.
- Creative mindset with strong attention to detail.
- Ability to manage multiple projects simultaneously.
- Fluent in English and French other language is a plus.
- Proficiency in Microsoft Office tools
What Makes You Successful
- Passion for luxury and exceptional experiences.
- Client-centric mindset with excellent interpersonal skills.
- Proactive, flexible and solution-oriented attitude.
- Strong sense of service and emotional intelligence.
- Team player with a positive and dynamic mindset.
