Reference code: JR130212
Qui sommes-nous ?
Une Maison de Joaillerie & Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie !
En nous rejoignant, vous côtoierez nos experts passionnés et vous contribuerez aux différents projets qui permettent à la Maison de se réinventer régulièrement. Notre Maison recherche des personnes aux multiples talents qui contribuent à la transmission et au développement de ses expertises avec exigence et bienveillance.
Chez Van Cleef & Arpels, nous sommes fiers d’accueillir des talents aux parcours et expériences variés. Nous sommes convaincus que cette richesse de perspectives nourrit la créativité et le savoir, pour atteindre l’excellence.
Are you a good match?
You have proven operations experience, strong problem-solving, communication, time management and collaborative skills, and are proactive to improve efficiency, effectiveness of work and customers’/suppliers’ satisfaction. You master Cantonese, Mandarin, and English would be a plus.
What are we expecting from you?
Supporting our Sales Team in boutique, you will be responsible for:
- Ensure good practices on stock movement (receiving & transferring…), storage (safe, stock count & specification…), cash and bill procedures (POS, float, bank deposit…), report and document preparation reports (reservation, consignment, stock, sales reconciliation, traffic, invoices, archives, mails…)
- Be the point of contact for workshop and work closely with Sales Associate & Workshop Administrator (if appropriate), to manage the repairing process, client service activities and spare parts inventory
- Contribute to positive team spirit and external third parties’ relationships & actively participate in the day-to-day boutique life & event organization – developing personal knowledge &skills, group training sessions and LMS tests to raise awareness on back-office activities among the sales team by training his/her backup
- Provide support to the sales team, welcome clients and ease their waiting to ensure a high level of client experience and in-store journey
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Human Resources Business Partner HKMO, the Boutique Manager and the Area Manager HK.
