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Deputy Boutique Manager (m/w/d)

  • Commercial
  • Munich, DE
  • Permanent
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Reference code: JR135881

Each one of our timepieces is a perfect combination of exclusive design, innovative technology and precision. All of these values have played their part in making IWC Schaffhausen a dynamic and quickly growing international brand which has established itself in the upper echelons of the luxury watch segment: the perfect environment for those embarking on careers in the luxury goods industry as well as highly qualified, ambitious specialists and management figures who are attracted by the flair of the international luxury goods sector.



YOUR MISSION

As Deputy Boutique Manager, you will play a key role in driving boutique performance, expanding our local client network and strengthening IWC Schaffhausen's presence in the Munich market.

We are looking for a highly connected, entrepreneurial and charismatic personality who is extremely well-established within Munich's high-net-worth community. You bring a strong passion for proactive client acquisition, a natural ability to win people over and the ambition to create new business opportunities both inside and outside the boutique.


YOUR RESPONSIBILITIES

  • Networking & Client Acquisition: Actively leverage your already established connections within Munich's luxury and high-net-worth community to attract new clients, build valuable relationships and drive business growth. Client acquisition and outreach are a primary objective of this role. You are a natural networker and relationship builder at heart.
  • External Brand Representation: Be highly present outside the boutique by proactively attending events, engaging with the local community and developing strategic partnerships. You have no hesitation to be out and about, representing the Maison beyond the boutique walls.
  • Business Development: You are more than a boutique leader - you are a true business developer. Proactively identify and pursue new client acquisition opportunities, turning your established connections into long-term client relationships and commercial success.
  • Leadership: Support the Boutique Manager in inspiring, coaching and developing a high-performing team. Guide, motivate and develop the boutique team with proven leadership skills.
  • Boutique Excellence: Drive sales performance, ensure operational efficiency and deliver exceptional luxury client experiences. Manage operational processes in a highly structured, organized and reliable manner.

YOUR PROFILE

  • Strong local network: You are exceptionally well-connected in Munich and already possess valuable, established personal and professional relationships - particularly within high-net-worth and luxury circles. These existing connections will be essential to your success at IWC Schaffhausen.
  • Proactive and outgoing: You enjoy meeting new people, building connections and spending significant time outside the boutique to generate new business. Proactive networking and external events are second nature to you.
  • Client acquisition driven: You have a strong entrepreneurial mindset and a proven ability to develop new clients and business opportunities. Your drive to proactively acquire new clients sets you apart. Outreach is not a secondary task, it is your core focus.
  • Inspiring leader: You bring excellent team leadership skills and the ability to motivate, guide and develop others.
  • Highly organized: You work in a structured, efficient and results-oriented manner, ensuring reliability across all operational processes.
  • Charismatic and empathetic: You have a naturally engaging, charismatic personality with the ability to win people over. You demonstrate high emotional intelligence and genuine empathy - making you not just a manager, but a true relationship builder.
  • Luxury experience: You have a solid, proven track record within the luxury retail, hospitality or comparable premium segment, ideally with previous leadership experience.
  • Languages: Fluent in German and English.

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

  • We value freedom, collegiality, loyalty, and solidarity.
  • We foster empathy, curiosity, courage, humility, and integrity.
  • We care for the world we live in.