Reference code: JR135903
Qui sommes-nous ?
Une Maison de Joaillerie & Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie !
En nous rejoignant, vous côtoierez nos experts passionnés et vous contribuerez aux différents projets qui permettent à la Maison de se réinventer régulièrement. Notre Maison recherche des personnes aux multiples talents qui contribuent à la transmission et au développement de ses expertises avec exigence et bienveillance.
Chez Van Cleef & Arpels, nous sommes fiers d’accueillir des talents aux parcours et expériences variés. Nous sommes convaincus que cette richesse de perspectives nourrit la créativité et le savoir, pour atteindre l’excellence.
Are you a good match?
You have significant senior executive and leadership experience in luxury retail management, with a proven track record of driving sustainable business growth and managing complex P&L, budgeting, and commercial operations. You possess deep expertise in client development and client experience excellence, along with a well-established network and the ability to engage authentically with High-Net-Worth Individuals (HNWIs), business partners, and Art & Culture communities.
You are a natural Maison Ambassador and an influential spokesperson with excellent interpersonal, communication, and negotiation skills. As an inspiring people leader, you excel in fostering team belonging, nurturing a collaborative and positive workplace culture, developing leadership talent, and navigating an ever-changing competitive ecosystem with strong compliance and strategic acumen.
What are we expecting from you?
As the leader of the Maison’s Taiwan market, the Managing Director of Taiwan is a member of the Maison’s International Codir des Codirs , APAC Executive Committee and Richemont NEA Executive Committee, reports to the President APAC. You will be responsible for overall market development, achieving business growth and financial objectives, and upholding the Maison’s image and standards of excellence across all touchpoints.
In this function you will:
- Lead and steer local strategic, financial, and operational planning, including the yearly budget cycle (Sales targets, A&P, Capex, FTEs), P&L monitoring, and resource allocation with a strong ROI mindset.
- Drive 360° strategy implementation by anticipating market trends, overseeing strategic initiatives across retail, marketing, communication, and operations, and collaborating closely with Regional Exco members to rollout processes and share best practices.
- Act as the primary Maison Ambassador & Spokesperson to promote and protect the Maison’s image and reputation, expanding public recognition, connecting with media & press, and building close ties with local Art & Culture networks and key partners.
- Define and drive an elevated client development strategy (CRM, e-business, after-sales), actively engaging in high-level client relations to cultivate client loyalty and guarantee service excellence.
- Foster and embody the Maison culture by championing an interpersonal approach, nurturing a positive, inclusive workplace, and building a deep sense of belonging across all teams.
- Animate and govern the local organization, evaluating leadership performance (Codir), developing talent pipelines and succession plans, driving key recruitment, and maintaining close proximity with Richemont shared structures while ensuring strict compliance.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview.
Along the recruitment process you will meet Regional Talent Manager, APAC President & HR Director APAC, International Talent Director, Maison HR Director and Maison CEO.
