Reference code: JR134262
Richemont gestisce alcune delle Maison di beni di lusso più importanti al mondo, in particolare nel settore della gioielleria, orologeria pregiata e accessori premium. Ogni Maison rappresenta l’orgoglio di una tradizione di stile, qualità e artigianato che Richemont cerca di preservare nell’identità e eredità di ognuna delle sue Maison. Allo stesso tempo, impegniamo le nostre forze nella creazione e nel design di prodotti innovativi che mantengano i valori delle nostre Maison, con un processo costantemente creativo.
YOUR MISSION:
The Workplace & Facilities Coordinator plays a key role in ensuring smooth operational, administrative, and sustainability processes across office and facility spaces. Reporting to the Workplace & Facilities Director, this role supports daily facility interventions, vendor coordination, administrative tasks, sustainability reporting, and operational communications across multiple Maisons.
KEY RESPONSIBILITIES:
1. Operational & Maintenance Support
- Intervention Coordination: Coordinate routine maintenance, service interventions, and repairs across Maisons.
- Asset Management: Support the facilities team with asset inventory management, tracking, and auditing when required.
- Service Quality: Work closely with internal stakeholders and external service providers to ensure high-quality, timely resolutions to facility issues.
2. Communication & Helpdesk Administration
- Inbox Management: Continuously monitor and manage the main Workplace & Facilities (W&F) generic email inbox.
- Ticket & Query Handling: Ensure prompt, professional responses to requests, delegate actions to appropriate team members or vendors, and follow up to provide feedback to stakeholders.
- Reception Coverage: Provide reliable reception cover during lunch breaks (approx. 3 times per week), ensuring a warm welcome for guests and seamless front-desk operations.
3. CSR & Sustainability Support
- Energy Tracking: Record and report regular utility meter readings; maintain precise documentation of energy consumption and future forecasts.
- Reporting: Support the preparation and submission of CSR and sustainability reports (e.g., EAR, EKOKOM).
- Tender Management: Assist in or manage tender processes for sustainability initiatives or facilities contracts as needed.
4. Administrative & Financial Coordination
- Financial Admin: Handle administrative tasks related to facility operations, including processing invoices and generating Purchase Orders (POs).
- Vendor Management: Assist in maintaining vendor contacts, checking service delivery, and processing operational documentation.
YOUR PROFILE
- Experience: 2+ years of experience in Facilities Management, Workplace Services, Administration, or a related field.
- Skills: Strong organizational and multi-tasking abilities.Excellent written and verbal communication skills.High attention to detail (especially for administrative tasks and energy data recording).Customer-oriented mindset with strong problem-solving skills.
- Tools & Software: Proficiency in MS Office (Excel, Outlook, Word). Familiarity with ERP systems (e.g., SAP) and ticketing tools is a plus.
- Languages: Professional working proficiency in German and English.
